Change and Transition Management

Change happens. It’s difficult, disorienting, even threatening. Walter Shipley, who led Chase Manhattan through a radical transformation, said, “People fundamentally don’t like change.”

Change is nothing new, but the pace and enormity of change that companies are facing today can make it difficult to keep everyone and everything moving ahead together. Managers and employees alike must be both understanding and agile in their responses to change in order to maintain their emotional balance and productivity — even in the face of uncertainty.

Change — especially major change —affects employees at every level of an organization. Because of this fact, every member of the organization has an opportunity to take the lead in making the change successful.

During times of transition — it’s not "business as usual". Managers, team leaders and employees must not only handle their day-to-day activities but also manage the change process itself. Think of it as an opportunity for leadership at every level of the organization. During organizational transitions, when things are confusing, stressful, and destabilized leadership matters most.

New developments in the way work is conducted call for new behaviors from everyone. These daily behaviors, throughout the organization, are more important than changes in Mission Statements, Organizational Charts, or Strategic Plans. The daily behavior of individuals is the key to making the change successful.

Wolf Management Consultants LLC helps organizations—and their people—adjust to change, whether it is a technology system that requires training, processes that need integrating into existing work habits, or a strategic direction that depends on the understanding and support of stakeholders.