Good communications requires that you have something to communicate about; sharing information that’s important to employees in their contribution towards realization of the organization’s vision.

People that don’t know what is expected of them will, at critical junctions, stop and wait for instructions, or they make their own decisions; right or wrong. In the absence of timely and adequate information, people experience the fear of the unknown and develop a resistance to change.

People are the engines of any organization and communications is the only way to guide and direct them towards success. This is a matter of developing proper content that is easy to comprehend and creating adequate communication channels, procedures and processes.

Who Should Participate

Executives and Senior Managers in charge of:

• Operations
• Change initiatives
• Information Technology
• Internal Public Relations (Communications)

Outcomes

Participants will take-away:

• Why timely and adequate information benefits performance?
• What makes employees disengage and show indifference?
• What do employees need from their employer and supervisor in order to obtain buy-in?

Key Topics

• What is change?
• Who are affected by change and what do they need to know?
• How to pro-actively guide and direct people through change?