GOALS…

• CREATE A SAFE WORKPLACE
• PREVENT RISK & EXPOSURE
• PREVENT, REDUCE AND RESOLVE WORKPLACE CONFLICTS
• MAXIMIZE RESOURCES, PERFORMANCE, & PRODUCTIVITY
• ENHANCE THE OVER-ALL QUALITY OF THE WORK ENVIRONMENT
• COMPLY WITH FEDERAL AND STATE SAFETY TRAINING REQUIREMENTS

OBJECTIVES…

• STIMULATE awareness re: the warning signs of potential violence
• EDUCATE re: relevant laws, definitions, policy, procedures, rights, responsibilities
• EXPLORE causes, effects, and consequences of workplace violence
• INSPIRE compliance and proactive prevention
• ENGAGE employees in a meaningful dialogue about the realities of workplace violence
• CREATE a powerful, engaging, enlightening and enduring training experience

DESCRIPTION OF SERVICES...

• Custom interactive on-site seminars
• Seminar length & group size at client discretion
• Content customized to reflect the unique culture & environment of the client’s workplace and industry

PROGRAM FORMAT / ELEMENTS…

• Interactive subject matter overview
• Live performance of realistic, entertaining scripted episodes
• Audience interaction and involvement during scenes
• Interactive discussion after each episode
• Interactive skill-building exercises & hands on practice
• Custom printed materials highlighting seminar information

CONTENT (includes but not limited to)…

• Definitions / examples: disruptive, threatening, violent behavior
• High risk situations Industry specific risks and challenges
• Warning signs of potential violence
• Credible threats
• Foreseeability
• Risk assessment
• Relevant statistics, current events
• Legal guidelines and remedies, policy, procedures
• Prevention strategies & tools
• Harassment-bullying-violence connection
• Employer and supervisory liability / responsibilities
• Associates rights / responsibilities
• Responding to disruptive, threatening or violent behavior
• Intervention and Investigation
• 3rd-party non-employees
• Emergency / Crisis response