(1/2 Day Workshop format)

Overview:

Today's marketplace is changing. Products and services are reduced to 'commodities.' Pricing can only go so low and so high. Advertising looks alike. Competitors can easily copy marketing methods. What truly distinguishes your from your competitor?

Vince Crew says, "There's only ONE THING: PEOPLE!"

Dependable, honest, hard-working talent is hard to find and easy to lose. This conversation is about learnign how to keep, inspire, and develop the 'best of the best'.

Author and strategic growth adviser, Vince Crew delivers an interactive information-packed workshop focusing on the distinct advantage of building a stronger workforce.

Objectives:

• Examine the 2 distinct kings of employee loyalty and how to appeal to them
• The difference between training and developing and why both are essential
• Appreciate the dynamics of dealing with family in a hired staff environment
• Develop strategies for setting and achieving customer service standards through select motivation factors.

Audience:

Owners and Management Team

Your facilitator: Vince Crew