Introductions

Review of Session Objectives

Performance Planning and Goal Setting: What it is and what it is not!

• Clarifying performance expectations
• Focusing work activities

Benefits of Performance Planning and Goal Setting

• How goal setting improves performance and adds value
• How Goal Setting Works and Why
• Theories of motivation and performance management

Recommendations for Effective Performance Planning

• The planning process and sequence
• Creating mutual involvement and participation

Developing Meaningful Goals and Performance Objectives

• Linking individual performance goals to department and corporate objectives
• Applying SMART guidelines for writing goals
• Participant Exercise: Good Goals Test

Applying Goal Setting Back on the Job

• Experiential Exercise: Writing performance goals and objectives
• Group Discussion: Goal Setting Opportunities and Barriers

Wrap Up and Close

Effective Performance Management: Getting the Most Out of Employee Appraisals This seminar helps managers understand that performance management is a process to guide and develop effective on-the-job performance and just not an annual end-of-the-year event. It will help mangers meet the challenge of change and how effective performance management practices can spell the difference between success and failure. Participants will learn to:

• Enhance employee performance through on-going feedback and coaching
• Objectively evaluate performance against performance standards and expectations
• Comply with the legal aspects of performance reviews and documentation